Posted on Instagram: September 19, 2024
The above image is a private message that Hiya sent to a LSM Community Member. She then sent it to me. I posted the following response (along with the above image) on Instagram
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Hiya is f’n off their rocker.
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I cannot believe they are responding to their customers in writing like this. It is so unprofessional and disrespectful – to treat people who trusted you in this way!
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ALSO A COUPLE OF CORRECTIONS:
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#1)
I am not “one woman”, I run a woman-owed community-collaborative small business called Lead Safe Mama, LLC. – So in fact what you are calling ONE WOMAN – @hiyahealth is really TENS OF THOUSANDS OF WOMEN – many of whom are your former customers.
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#2)
Lead Safe Mama, LLC does not try “to take down every company across every industry” (you nerdtwaddles, nerfwaddles & twaddlewhompers)…. Lead Safe Mama, LLC conducts independent, third party, scientifically sound (replicable) scientific testing at the request of the TENS OF THOUSANDS OF WOMEN in this community and also FUNDED BY THE TENS OF THOUSANDS* OF WOMEN IN THIS COMMUNITY.
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We then compare the scientific test results for the products we test to the strictest scientific standards currently provided by the scientific & medical community – the standards that are not linked to government agencies but are standards that are actually protective of children’s health AND – for good measure – standards that we have PROVEN (as a group of tens of thousands of women) are actually ACHIEVABLE by corporations making processed food products & supplements.
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I, Tamara Rubin, serve as a mouthpiece for these TENS OF THOUSANDS OF WOMEN – but only because I am doing work THEY ASK ME TO DO. Under no circumstances could this work be considered the work of “one woman” – YOU (a company run by a couple of men) are delusional.
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You really are handling this so badly.
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Did you EVER think of saying “Hey, wow, that’s concerning! We’ll do some follow up testing & get back to our community about that! Thank you for informing us of this issue & educating us about the different standards that we were not aware of. We will try to make sure our vitamins are at least as clean as @smartypants for the time being & we promise to do better in the future.”
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Where DID you guys learn your manners?
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(*& a handful of exceptional men as well, but our readership & community base ranges from 95% to 97% female!)
My friend and fellow Lead Poisoning Prevention Advocate in New Zealand then made this comment, which I shared:
Marisa Plemer says
Yay NZ, congrats on the phenomenal comeback and of course congrats to our phenomenal WARRIOR QUEEN, TAMARA RUBIN!