November 1, 2020 – Sunday
Note: This post has the same introduction as the post with the response from Mighty Nest. The most interesting part of this post (IMHO) is my additional responses to Paulie Jar at the bottom of the post. Thanks for reading!
Last night (at 9:30 p.m. PST) I published a post sharing about the findings of Lead in Paulie Jar stainless steel insulated beverage / food containers. Here is the link to the original post. The reason this finding is concerning is two-fold.
- Reason #1) This product was being marketed and sold as a Lead-free product by Mighty Nest (they state repeatedly on various pages of their website that all products on their site are Lead-free or “free of Lead” or “no Lead”.)
- Reason #2) This product was being marketed – both by the Manufacturer (Paulie Jar), and the vendor (Mighty Nest) – as an item intended for use by children — yet the current design includes a Leaded sealing dot! This exposed Leaded sealing dot on the bottom of the product (with Lead content high enough to be easily detectable with a reactive agent swab!) may be technically illegal (a possible violation of the the Consumer Product Safety Improvement Act of 2008). If touched, the exposed Leaded sealing dot on the bottom of these food containers / drinking jars also constitutes a very real potential hazard to young children using this product (when the product is used as intended).
Here is a picture of the product – continue reading below the image to see the response from Paulie Jar.
First thing this morning when I opened my eyes (and was still in bed!) I was happy see I had received a response from Paulie Jar.
Today (before I got out of bed actually – since it is the Sunday afternoon after Halloween and we were sleeping late to recover from yesterday!) I received an e-mail from Lisa Church with Paulie Jar (then – a bit later while I was out on a walk with my boys – I also received an e-mail from Mighty Nest.)
A good start!
I must say that it so refreshing that both companies are taking this seriously — and that they actually each took the time to respond… on a Sunday… the Sunday after Halloween… during a pandemic… right before the election of the century. To me this speaks a lot to the potential for this to resolve well and on good terms (“good terms” for everyone involved — specifically the consumers who were – in a way – “duped” into buying a product that was misrepresented as being a safer choice for their children).
Paulie Jar’s Response:
Below is the response from Paulie Jar (as a screenshot from my e-mail). This includes my initial communication with them via the contact form on their website. Continue reading below the image to read it as text (which I have included for visually-impaired folks, or people like my son, who use a text reader when reading websites).
Continue reading below the image.
Here’s the full (albeit very brief!) text of the response:
While I was still in bed this morning I sent Lisa three responses:
When I learn of products like this with Lead, it is always my intention to be helpful (at least at the first pass!) — to give companies a chance to fix what they have done wrong. To this end, when I received the e-mail from Paulie Jar (before my kids were awake) I reflexively e-mailed Paulie Jar back with several specifics points (one after another, as they occurred to me) that I felt might help her along in her journey and provide her with some tangible “next steps” for actions to take. Screenshots of my three responses to Paulie Jar are below. You can click each of these images to see them full size (so they are easier to read – especially if your eyes are old and tired like mine are!)
In response to my e-mails above…
It looks like – in response to my e-mails above – they have already taken some of my advice, changing the language on their site to remove references to the fact that the product is intended to be used by children. The first image below is the original language (from yesterday) in their “About” section. The second image in the language that is currently up on their site for their “About” section. I would like to say that in light of the findings of Lead in their products, I am very disappointed that their new language still includes the words “non-toxic”. [They also appear to have removed the language referencing children on their Amazon listings — but have not removed the photos that clearly imply it is meant for children – including the photo that I have used as the key image for this post].
I will be posting a detailed response directly to Chris (the CEO of Mighty Nest) here on the site shortly – and will be referencing this post in that one too – (so my readers can stay abreast of the communications in this matter; my specific additional concerns; and any resolutions).
As always, thank you for reading my posts, and thank you for sharing them with others. Please especially consider sharing this series of posts with anyone you know who regularly shops with the Mighty Nest (in case they may have purchased one of these products for their children to use under the assumption the product is Lead-free.)
So far there are three posts up related to this product, and I will update this list as additional posts are published.
- Initial post reporting these findings – 10/31/2020
- The post with the response from Mighty Nest – 11/1/2020
- This post with the response from Paulie Jar – 11/1/2020