November 18, 2022 – Friday
When I got home this evening (Switzerland time – it’s after 7 p.m. here now) I heard from SEVERAL LeadSafeMama.com readers that the link that I had provided earlier (to the recall statement from Green Sprouts and the form to fill out if you had purchased one of these Lead-containing stainless bottles) was no longer an active link (see image below.) I had both captured (date and time-stamped) screen shots of the link and had also copied and transferred the text (verbatim) on my article about the recall (link here.)
Because LeadSafeMama.com readers (and others) want answers (and replacements or refunds) now… I created this post simply to share the contact information that was shared with me by the owner of Green Sprouts (Becky Cannon) in one of the emails she sent me earlier this month (see screenshot of that below). You can read the full email thread here if you are curious about the exchange at all.
Here’s the information for requesting a refund or replacement bottle.
This was emailed to me by Becky on November 8, 2022:
We are asking families to discard any stainless-steel bottles or cups from Green Sprouts, whether the bottle is damaged or not. If the product was purchased, we will gladly offer a refund. If the product was received for free, we will offer a plant-plastic bottle as a replacement. For instructions on receiving a refund or replacement, we are asking consumers to please call 800-876-1574 from 9 a.m. to 5 p.m. EST Monday through Friday or email ContactUs@GreenSprouts.com.