Here is the above screenshot as plain text (copied from their email to me):
9:34 a.m. PST – December 30, 2019
This is Dan Mac Guill from the fact-checking website Snopes.com.
Our readers have asked us to look into your Dec. 26 blog post on the subject of Corelle dishes.
The post contained a screenshot of an email which one of your readers, Jennifer, appears to have received from a Corelle customer service agent named Monica.
As part of our efforts to find any and all relevant evidence surrounding your blog post, I would be grateful if you could forward me a copy of the original email.
I appreciate that you might not feel comfortable doing that, so it would also be very useful for me to be able to contact Jennifer directly.
I would be grateful if you could send me her contact information, or alternatively please feel free to forward this email directly to her.
I have also contacted Corelle directly, in an effort to gather as much evidence as possible and verify the relevant facts for our readers.
I would be grateful if you could get back to me by 3pm Eastern time today. If that looks like it will be a problem, but you do intend to respond, please let me know in advance.
Thanks very much for your time.
Dan Mac Guill