FYI: 3 hour and 33 minute call with Legal Aid in September 2018
For the file (and so I have this to link to for a story I am about to publish!) here is the screenshot of my call to legal aid from last month [Thursday, September 20, 2018, call initiated at 10:22 a.m.!] I was on hold for more than 2 hours before the call was picked…